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Sustainability report

Engaging Stakeholders

Our stakeholders’ expectations revolve around good returns, sustainable profits, growth, regulatory compliances, transparency

and accountability. We respond to our stakeholders’ expectations in different ways, both formally and informally, depending on

the nature and scale of the issue. These interactions are crucial to enable us to tackle some of the major challenges facing our

operations – problems that affect everyone along our value chain and to seek beneficial solutions on concerns that no entity can

solve on its own.

Stakeholders Areas of focus

Our approach

Our people

Job security and wages

• Conducive workplace

• Career development

• Corporate activity

• Health and safety

• Group’s growth development

Our strategy is to invest in the attraction, retention and

development of a diverse and talented workforce aligned with

our values of open communication, empowering others, safety,

respecting all our stakeholders and acting ethically by offering

diverse employment prospects, opportunities for development,

and competitive rewards and benefits that have a clear link to


The Group has in place a Whistleblowing Policy and structured

grievance procedures to address employees’ cares and concerns.


and investors

• Delivering profitable returns

on investment

• Financial strength &


• Disclosing timely, concise

and relevant information

• Upholding corporate values

• Business sustainability

We respond:

• through timely disclosures of the Group’s financial results,

announcements, annual reports and via the Company’s website.

• by disseminating material issues to the market by

way of Bursa announcements.

• through continued improvements in our business strategies,

governance framework and corporate reporting.

• through engagements at General Meetings.


• Changing needs of


and consumers

• Business ethics

• Innovation

• Supply chain/traceability


• Health & safety

• Certification

We seek to be honest and fair in our relationships with our

customers and to provide the standards of product and service

that have been agreed.

We take all reasonable steps to ensure the safety and quality of

the goods we produce and the services we provide.

Certifications to support market credibility.


• Economic empowerment/


• Community safety and health

• Environmental protection

Our operations create employment and career development

opportunities for our local communities, as well as business

opportunities for local suppliers.

Communities also benefit from improved standards of living

from, inter alia, the infrastructure we put in place and welfare