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Sustainability report
We define sustainability in a way that
brings responsibility and accountability
into every activity and process while
building a successful business. Doing
business with sustainability in mind is
not only a matter of balanced corporate
responsibility but is also sensible from
a business perspective. We can only
retain our competitive edge if we entirely
dedicate ourselves to our customers,
our employees, our services, the
environment and the local communities
where we operate.
As our sustainability practices evolve,
we know we must focus on what’s
right for our business. We care deeply
about issues such as the health and
safety of our employees, environmental
protection, product quality and safety,
resource conservation, support for the
communities we operate in and returning
profits to our shareholders. Towards this
end, we will continue to work with our
stakeholders and others on common-
ground sustainability efforts.
Reporting What Matters
The content included in this Report
has been selected through a structured
process which is aligned with our
business strategy and the needs of
our stakeholders. Our approach to
reporting is guided by Bursa Malaysia’s
Sustainability Reporting Framework
and also reflect changes and trends
in our operating environment, risks
and opportunities that could affect our
value creation process and the Group’s
strategic objectives across three
key pillars: Marketplace, Social and
Environment.
We are currently in the midst of
formalising
our
materiality
and
sustainability reporting processes and
the work is still ongoing. In doing so
we engaged with various teams from
within the Group and across all parts
of our business, gathering opinions and
suggestions in both formal and informal
settings to form the substance of this
Report. This Report highlights some of
our key sustainability issues and how
we are presently addressing them. We
define key issues as those issues that
can, or in fact do, have a significant
impact on our sustainability performance
and ultimately in uence
nancial
outcomes as we believe that the long-
term viability of our business rests on
our ability to manage those issues. In
the coming year, we will give a higher
profile to the communication of different
aspects of our sustainability programme
to our employees as we intend to set
measurable environmental targets.
Identify issues
that could have an impact
on the Group’s value
creation process as well
as internal strength,
weaknesses and broader
contextual trends
Evaluate their
significance to the
Group and their impact
on stakeholders
Priorities matters
based on their relative
significance
Determine matters
to be disclosed in
the report
SUSTAINABILITY REPORT 2018