39 / 244
The ability to
identify and capitalize
on these needs and
technological changes
is key to improving the
division’s positioning
in a competitive, ever
evolving market.
At the same time, we have to manage the economic fallout
of Covid-19. As a result of the rapid contraction of air travel
and stringent border controls the world over, we have seen
a reduction in demand for travel documents. We are also
anticipating declines in other segments with orders for
certain products being deferred or cancelled. Although we
are unable to predict the extent and duration of declines
at this point, we do expect margin pressures in this current
financial year as we lose some of our economies of scale.
Building organizational capabilities and digital competencies
will also be a focal point in this current financial year as we
position and shift our business towards developing
Specific business challenges
customer needs
• Megatrends / digital disruptions
• Margins under pressure – high costs of
doing business
• Economic cycles & impact on
governments’ infrastructure spend
• Solutions, not just products
• Reduced cost & increased productivity
• Supply security & resilience
• A trusted and reliable service provider
Manufacturing Division : Year of Challenge
integrated end-to-end, next-generation solutions and services
that can open up new market opportunities and enhance
our competitiveness. This new capability will be developed
in concert with technological advancements and emerging
customer needs demanding more personalized, seamless and
secure solutions. The ability to identify and capitalize on these
needs and technological changes
is key to improving the division’s
positioning in a competitive, ever-
evolving market.
kumpulan Fima Berhad
(197201000167)(11817-V)
Annual Report 2020
35